who we are

groupCCMI delivers expert, customized call center services to help online lenders optimize and support vital business functions that target performance and revenue objectives. improve conversion and default rates, and extend consistent customer care solutions to customers over the lifetime of those relationships.

CCMI is a leader in call center management, technology, customer service, and performance-based solutions for the short-term lending industry,

Our goal is to make our clients successful through consistent customer care, performance, advanced technology, and by recruiting, training and retaining the best industry talent.